Information

Welcome to Lucky's Kicks FAQ section! Here, we address your most common questions about our custom painted shoes, the ordering process, and how we bring your unique vision to life. Dive in to learn more about what makes Lucky's Kicks.

Frequently asked questions

At Lucky's Kicks, we understand you might have questions about commissioning a unique pair of custom shoes. We've compiled a list of the most common inquiries to provide clarity and peace of mind. Our passion for art and quality shines through in every hand-painted design.

What do I need to know about ordering custom shoes from Lucky's Kicks?

The process is simple! You provide the shoe size, and we order the shoe. Once it arrives, we begin painting. Shoes typically take 2-3 weeks to ship from the order date. We use high-quality acrylic paints, and you can choose your desired finish: matte, glossy, or regular. All designs are hand-painted, never airbrushed, ensuring a unique custom creation.

Before buying custom-painted shoes online, what might I worry about most?

We understand that purchasing custom items online can raise concerns about quality, authenticity, and design accuracy. At Lucky's Kicks, we prioritize transparency and communication. We use only high-quality materials, provide clear timelines, and ensure each pair is hand-painted with meticulous attention to detail. We encourage you to review our gallery to see the dedication we put into every order.

How long does it take to receive my custom-painted shoes?

From the date you place your order, custom shoes typically take 2-3 weeks to be painted and shipped. This timeframe allows for the sourcing of your base shoe, the detailed hand-painting process, and proper sealing to ensure durability.

What type of paint do you use for your custom designs?

We exclusively use high-quality acrylic paints for all our custom shoe designs. Acrylics are known for their vibrant colors, durability, and flexibility, making them ideal for wearable art.

Since my shoes are hand-painted, how should I care for them?

While we do reseal the shoes for protection, it's best to avoid getting them overly wet. For cleaning, gently wipe with a damp cloth if necessary, and avoid harsh scrubbing or abrasive cleaners to preserve the intricate artwork.

Can I choose the finish for my custom shoes?

Yes, absolutely! We offer three finish options for your custom shoes: matte, glossy, or a standard regular finish. You can select the finish that best suits your style and the overall look of your design.

Ready to step up your style?

Have more questions or ready to bring your dream shoes to life? We're here to help! Explore our custom orders page or get in touch with us to start designing your one-of-a-kind pair. Your journey to unique footwear begins here at Lucky's Kicks.